Ramisetty Sai Dileep — Software Engineer

LEPRO IT LLC

SOFTWARE ENGINEER

Nov 2025 – Present (5 months) · Milpitas, CA

C++ Java Spring AWS -20% Latency -25% Costs

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Designed and implemented performance-critical services in C++ with multi-threading and OOP, achieving a 20% reduction in request latency while seamlessly integrating with existing Java Spring modules.
Built and optimized RESTful APIs with Spring MVC and implemented cross-cutting concerns using Spring AOP for logging, security, and exception handling.
Leveraged AWS services (EC2, S3, Lambda, RDS) to deploy and scale backend systems, ensuring high availability and secure cloud operations.
Managed dependency builds using Maven, improving build reliability, version management, and CI/CD integration.
Developed scalable Java-based backend applications using Spring Framework, improving modularity, performance, and maintainability by 30% through optimized code refactoring and best practices.
Designed and deployed cloud-native systems on AWS, utilizing EC2, S3, Lambda, and RDS to ensure high availability, security, and scalability, resulting in a 25% reduction in operational costs.

Louisiana Tech University

GRADUATE ASSISTANT – SYSTEM ANALYST

Sep 2023 – Dec 2025 (2 yrs 4 mos) · Ruston, LA

Python SQL Power BI -80% Manual Work 150+ Tickets/mo

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Provided Level 2 support for data-driven applications, dashboards, and automation tools used by faculty and research teams.
Designed and maintained ETL data integration pipelines for ingesting, transforming, and analyzing financial and market datasets using Python and SQL.
Developed Python-based analytics and reporting solutions using REST APIs, JSON data, and automated pipelines, reducing manual processing effort by 80%.
Designed and maintained interactive Power BI dashboards for operational and financial analysis, contributing to a 15% improvement in portfolio decision outcomes.
Diagnosed and rectified 90% of first-level technical issues within SLA timeframe, boosting end-user productivity and decreasing escalation rates by ~10%.
Resolved over 150 hardware, software, and network issues monthly, including LAN/WAN troubleshooting, resulting in a 15% reduction in campus-wide IT disruptions.
Improved portfolio forecasting accuracy by 15% through data-driven analysis and statistical modeling, visualized using Power BI dashboards.
Managed incidents, problems, and changes within an ITIL framework, reducing incident resolution time and improving SLA compliance.
Supported hybrid infrastructure integrating on-prem and cloud systems using Azure and VMware virtualization.
Administered Microsoft Windows Server, configured RAID, NAS, and SAN storage systems, and managed network settings including TCP/IP, DNS, and DHCP protocols.
VOIP configuration, CAT 6 cable setup, MacBook and OS support, and management of over 150 helpdesk tickets monthly using K1000, Jira, and Workday.
Installed and maintained secure wireless networks, configured hot desk setups, and managed data backup systems to ensure operational continuity.
Automated ticket ingestion from Jira and Workday into MySQL for trend analytics.

DVSport, Inc.

SYSTEM NETWORK ADMINISTRATOR

Mar 2025 – Jun 2025 (4 months) · Ruston, LA

Broadcast AV IPTV IoT Live Events

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Supported high-profile sports executives and officials with replay systems during live NCAA football, basketball, and baseball events.
Provided technical support for large-venue broadcast and AV systems, including radio/TV distribution, IPTV, and event streaming technologies.
Contributed to the deployment of IoT/instrumentation technologies, enabling real-time data collection and operational analytics for facilities.
Operated professional replay systems (EVS, DreamCatcher, or similar) for live sports broadcasts.
Captured, clipped, and cued multi-angle video feeds for instant playback.
Synchronized replay outputs with live production switchers and broadcast servers.
Performed system checks, media management, and real-time troubleshooting during events.

EITACIES Inc.

SOFTWARE DEVELOPER

Jan 2020 – Jun 2023 (3 yrs 6 mos)

Python FastAPI MongoDB ETL Agile

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Designed, developed, and sustained backend software solutions using Python with strong object-oriented principles, supporting business-critical applications.
Built and optimized ETL workflows using Matillion platform for data integration from multiple source systems into centralized databases for analytics and reporting.
Built and maintained RESTful Web Services using FastAPI and Flask, exchanging data via JSON and integrating with external systems.
Wrote and optimized complex SQL queries, stored procedures, and error-handling logic to support large-scale data processing.
Implemented data persistence layers using MongoDB, enabling reliable data flow between production services and third-party integrations.
Supported deployment, monitoring, and troubleshooting of applications in AWS and containerized environments, providing Level 2/3 production support.
Collaborated in Agile (SCRUM) teams, participating in full design, development, testing, documentation, and release cycles.

Maximizer

JUNIOR DEVELOPER

Jun 2019 – Jan 2020 (8 months) · Bengaluru, India

React Angular AWS

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Involved in all phases of the SDLC, from requirements collection to application development for dynamic user experiences.
Migrated AngularJS controllers to Angular 2 components, enhancing performance and enabling lazy loading.
Developed web applications using React.JS, facilitating seamless rendering on both client and server sides.
Managed cloud infrastructure on AWS, ensuring reliable and highly available environments.

R.S.
Dileep

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